Every funeral is different. And that truth also applies to funeral directors.
We promise to support you, and your loved ones, in arranging a funeral that’s just right and here’s why.
Compassion
Our staff choose to do this job because we care deeply about families. Mixed or high emotions coupled with often unfamiliar decisions to make mean our team offer families experience, patience, time and a lot of understanding. Which is why compassion is our number one value.
Respect
This applies equally to the deceased and the bereaved family left behind. From the first time someone comes into our care, we treat them with the same respect we’d apply to our own family, throughout their final journey. And for those left behind, we ensure they can lean on our experience, have the time, space and support to say goodbye.
Integrity
We’re transparent about what’s involved in a funeral and also how much it will cost. No upselling, no hidden extras, no surprises. Delivering the highest standards of service matters to us: ensuring you get the support you need and earning your trust along the way.
Dedication
Our dedication sets us apart too. No matter when you need us, 24/7 all day every day, we’re here. We aim to have a single point of contact throughout wherever possible. We”ll also pick up clothing, deliver ashes, return jewellery and other valuables when it suits families. And after the funeral, we don’t stop caring. Families can access our complimentary bereavement support in many ways.
If you’ve used us this year, or you’ve put in place a plan for us to help at a future date, we want to thank you for the trust you’ve placed in us to care for you and your loved ones.
